Refund policy
At ROOTI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [https://rooti.com.co/], purchase our products, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, shipping address, billing information, and phone number when you place an order.
Automatically Collected Information: Information such as your IP address, browser type, and usage data when you visit our website.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send you updates about your orders or promotions
- Improve our website and services
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is 100% secure.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors, shipping companies) to complete your transactions and improve your experience.
Your Choices
You may opt out of receiving promotional emails by following the unsubscribe link in any email or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@rooti.com.co