Introduction

Welcome to the Rooti website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Rooti or its content suppliers and is protected by international copyright laws. Any unauthorized use of this content may violate copyright, trademark, and other laws.

Use of Website

You are permitted to use our website for your personal, non-commercial use only. You may not modify, distribute, or use any content from this website for commercial purposes without obtaining prior written consent from Rooti.

Product Information

We strive to ensure that all product information on our website is accurate. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or other content available on this site. Product packaging and materials may contain more detailed information than what is provided on the website.

 

Returns and Refunds

Due to the nature of our products (edible supplements), we do not accept returns for safety and hygiene reasons once the seal is broken. However, if your order arrives damaged or incorrect, please contact us at info@rooti.com.co within 7 days of receiving the product, and we will work with you to resolve the issue, including offering a replacement or refund where appropriate.

Shipping

We aim to process and ship orders as quickly as possible. Shipping times may vary based on your location and other factors beyond our control. Rooti is not responsible for any delays or shipping issues once the product has been dispatched to the carrier.

Limitation of Liability

Rooti is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our liability is strictly limited to the purchase price of the product in question.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to the use of our website or products shall be resolved exclusively in the courts of the United States.